Suzette Madson, PT   Policies and COVID-19 Response

Policies and COVID-19 Response

Pre- Appointment Screening, Screening at Entry for all visitors, and Office Procedures for all clients and for therapist at high level of protection to maximize health and safety of everyone.   

Telehealth Services and Online Courses offered on an ongoing basis for established and new clients.

• All patients under the age of 18 years old must be accompanied by a parent or guardian for all appointments.

• Please bring physician's prescription for physical therapy if applicable

• Please bring Insurance card (s) or claim information

• Please bring all reports and films for imaging and other diagnostic tests as applicable

• Please wear clean, comfortable clothing to allow for evaluation and treatment.  Per office policies to maximize health and safety precautions, patients are not permitted to change clothing in restrooms, but will be given ample time and space to change clothing in the office prior to the start of the appointment.

• All patients are required to wear socks for each appointment.  Socks will be removed for specific treatment as determined by physical therapist after screening.  

• All patients are required to wear regular outdoor clothing and shoes for entry/ exit to the building and in common areas.  This policy is strictly enforced to maintain a professional atmosphere of the office building and to maximize safety for all patients.  

• Screening regarding symptoms/ illness will be confirmed day before appointment and at the start of each appointment.  Temperature screening may be used at times.

• Current policy on symptoms, illness, and use of face masks as of September 17, 2024:   Due to the sustained- exposure nature of physical therapy, protecting everyone's health is of utmost importance: 

     a)  Without exception, appointments will be rescheduled if patient, patient's close contacts, or Ms. Madson or her close contacts has known or suspected Covid exposure/ illness as well as if patient, patient's household members, or Ms. Madson or her household members have any symptoms of any contagious illness, including common cold, flu, Covid, RSV, other virus or bacterial illness, strep throat, shingles, pneumonia, chicken pox, measles, whooping cough, skin infection, et cetera.  Appointments will be rescheduled when illness is resolved and symptoms are determined as not reoccurring.  This policy also applies to each visitor accompanying or driving the patient to the appointment.  

     b)  While clinic policies regarding use of face masks and other health precautions may change as necessary, the current policy is as follows:  Face masks are optional, and Ms. Madson will be glad to use a face mask per patient's request at any time. 

     c)  Confirmation of health status will be required one day before each appointment so that time can be given to reschedule appointments if necessary.  Additionally, health status will be confirmed at the start of each appointment.